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Renovate ensures the safe preparation and delivery of your products, taking into account the size, weight and specific characteristics of each order.
Deliveries within Attica
For orders with a delivery destination within Attica, we offer delivery to the customer's premises, at the address provided when placing the order.
The delivery charge within Attica is a flat rate of €35.00 per order, including VAT.
Delivery is arranged in advance. The customer must ensure that there is suitable and safe access to the delivery location, particularly in the case of large products, such as wall cladding panels.
Deliveries to the Rest of Greece
For orders with a destination outside Attica, the products are delivered to a transport agency of the customer's choice within Attica, which undertakes the onward transportation of the goods to their final destination.
The customer may provide us with the details of their preferred transport company and the necessary information for the delivery of the order.
Renovate undertakes the delivery of the order to the agreed transport agency. The cost and terms of transportation from the transport agency to the final destination are determined by the transport company and agreed between the customer and the transport company.
Delivery Information
Delivery Time
The preparation and delivery time depends on product availability, the quantity ordered and the delivery destination.
The customer may be contacted in advance to confirm the exact date of delivery to their premises or delivery to the transport agency.
In the event of a delay or a change in the availability of a product, the customer will be informed as soon as possible.
Inspection upon Delivery
Upon receiving your order, we recommend that you carefully inspect the condition of the packaging and the products.
In the event of any visible damage or deterioration that may have occurred during transportation, please notify the transport company and Renovate immediately, so that the incident can be recorded and investigated.
Due to the large size of certain products, we recommend inspecting the order upon delivery and before the carrier leaves, wherever possible.